Frequently Asked Questions

You have questions, we have answers

About the Product

What's a shower steamer?

A Shower Steamer is similar in formulation to a bath bomb but adapted for use in to provide soothing aromatherapeutic experiences in your everday shower. When warm water comes in contact with a steamer, it effervesces to infuse essential oil notes into the shower steam. Typically, the more steamy or strong the air-flow is within your shower, dependent on your shower head spray pressure, preferred water temperature and ventilation, the better the effect of your shower steaming.

How do I use shower steamers?

Shower Steamers are simple to use. Wet it in hot shower spray and spread its clay onto the surrounding shower walls and leave it on a soap shelf away from direct spray. Breathe deeply. Rinse starch residue off walls at the end of the shower. Click here to read our full illustrated guide.

How long does each steamer cube last?

Each ShowerStory Sublime Shower Steamer is designed to last 2-3 showers depending on how much singing you do in there ;) Remember to take the remainder of the cube out after each shower otherwise it will contiue to pick up moisture and turn into a scented sludge.

Can I use shower steamers as bath bombs?

Due to its high essential oils and menthol content, we do not recommend using our Shower Steamers in baths. Improper use could lead to skin sensitisation.

Can I pick and match my favourite scents?

Not yet but you will soon be able to with our custom pick and match gift sets!

Do you do custom gift messages?

Unfortunately not that the moment but we are working on it :)

Shopping

Is there a minimum spend amount for Afterpay®?

Currently there is no mimum spend amount for payments made through Afterpay.

I signed up and forgot my coupon code. Can you help?

Not to worry. Your unique coupon code would have been emailed to your email address at the moment of your sign up. Please refer to that email. If there are further issues message us and we will help you out :)

My coupon code isn't working.

A few things to check:

1. Make sure your code isn't expired. They expire automatically 7 days after the time of issue.

2. Make sure that the code is entered in all CAPITAL LETTERS, with no spaces in between.

2. Only one discount code is valid at one time. If your order qualifies for a 30% discount, your 20% code can no longer be added on top. We do not offer stacked discounts.

3. Discount codes are applied at checkout before inputting payment information.

Safety

Will they make my shower floor slippery?

The presence of essential oils will mean that there will likely be an increase potential slip hazards in your shower. However in our experience there wasn't any significance difference from using other shower products such as body wash. The slipperiness of a surface is also dependent on the material finish of the shower floor. Elderly users are advised to install a slip-proof matt in the shower as added safety measure.

Are shower steamers safe for kids?

Our Sublime Shower Steamers are suitable for children over the age of six, provided adequate parental supervision to ensure proper use. Make sure to keep away from eyes and rinse hands thoroughly after touching the steamer cubes. Shower steamer tablets are harmful if swallowed or put in mouth.

Caution: For external use only, if accidentally swallowed, seek medical help. Never use essential oils to replace proper medical care.

Are shower steamers safe to use during pregnancy?

Due to debates in medical research academia our team has studied, we generally do not recommend use of essential-oil products during pregnancy, or in the first trimester of pregnancy. If you are unsure about this, please speak to your doctor or GP whether essential-oils aromotherapeutic products are suitable for you. Never use essential oils to replace proper medical care.

I have allergies, where can I check ingredients?

Full ingredient lists are on each of the relevant product pages. Please consult a medical profession if you are unsure about any of the ingredients.

Have more questions?